Any goods that arrive damaged must be signed for as damaged, or photographs must be provided in order to receive a replacement or refund.If your items do not arrive within 10 working days of order, please notify us immediately, so that we can rectify the situation.We can provide you with an approximate delivery time at the point of order. Our lead time for these items is approximately 4 – 6 weeks. Many of Mutneys manufactured products are bespoke and may take longer to ship.We will endeavour to inform customers of any delays in shipping their orders ASAP. However sometimes this may not be possible due to stock or staff holidays. We aim to ship all orders as soon as possible and for the products to reach the customers within 3 – 5 working days.Orders outside the UK mainland may be more, please be aware that should the website allow you to process the order and you are outside mainland UK, we will have to contact you to make an additional delivery surcharge payment.Please contact us or see the website delivery & returns section for current shipping charges.Please contact the sales team directly if you would like express pallet delivery on +44 (0)1948 841470. Please note: Express service is available but rates can vary.Sent via an Economy Service through a private logistics company.Pallet Delivery (Delivery time variable) – £70.00 Sent via Royal Mail Special Delivery or Parcelforce 24hr, dependant on weight of parcel.Sent via Royal Mail 2nd class or Parcelforce 24hr, dependant on weight of parcel.Įxpress & Insured Delivery (1-2 working days from dispatch) – £9.95 or just £5.95 to upgrade if spending over £100.Delivery will be calculated when you have entered a shipping address.Standard Delivery (2-5 working days from dispatch) – £2.95 – £6.95 depending on items ordered. Please click here for more info about how to find usįREE Standard Delivery on orders over £100(incl.Est., Rose Hill Road, Market Drayton, Shropshire. Address: Mutneys Professional Pet Care Ltd, Unit D11, Rosehill Ind.How? By giving you more than anyone else. I have spent my life striving to reach the highest percentage of return customers ever heard of. That's only the beginning, I then move to a Paper Grinder for an Edge that will shave the hair right off your arm. And then for Knives, I start with a very fine grit on a 30 inch belt sander by Foley that also has a 10 inch Hone. I even have a 16 inch hone with super fine grit for nothing but the Ceramic Blades. I use 1 or up to 3 different machine and hones for clipper blades. A Right Handed, Left Handed and a OOKAMI GOLD for the very high end scissors. I have three different, "Twice As Sharp" Machines. I use one or up to 5 different machines on scissors. Our on-site sharpening service strives to give you a finished Edge, just like NEW! Over the past 25 years my wife, (Paula) and I have achieved a sharper edge than ever. We work with the best vendors around to be able to sell pet products of all kinds. You will find us, Glenn & Paula Romberger of New Edge Grooming supplies at most of the big Dog Show in Southeastern United States. It could change so stay tuned, everything subject to change. We are scheduled through January 2024 as of now, visit our shows link for our schedule.
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